#GROWTH Summit London 2
23

Join the leading voices and sharpest minds in Marketing, Product and Growth at #GROWTH Summit London!

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In Association With:
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16
Countries
309
Events
20k+
Participants
Listen To Marketing & Product Leaders From
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Interactive
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Insightful
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Invite Only
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In-Person
About #GROWTH Summit

#GROWTH is an invite-only conference for entrepreneurs, growth marketers, and product owners from consumer brands.

These events facilitate networking, idea sharing, and collaboration among experts and leaders driving growth and customer engagement in a digital-first world.

In the last four years, more than 20,000 marketers and product owners have participated in 300 #GROWTH events across 16 countries.

For more details, please reach out to growth@moengage.io

Speakers
Learn from leading industry professionals!
Liz Earle
Founder
Liz Earle
Liz Earle
Founder
Liz Earle
Rowan Pereira
Group Product Manager,
Sweatcoin
Rowan Pereira
Group Product Manager,
Sweatcoin
Caroline Szewczyk
Former Head of Growth,
Virgin Experience Days
Caroline Szewczyk
Former Head of Growth,
Virgin Experience Days
Gian Luzio
Digital Director, Travelodge
Gian Luzio
Digital Director, Travelodge
Gianfranco Cuzziol
CRM and Personalisation Lead,
Avon
Gianfranco Cuzziol
CRM and Personalisation Lead,
Avon
Indi Pollard
Head of Growth Marketing,
Blockchain
Indi Pollard
Head of Growth Marketing,
Blockchain
Nadine Berdux
Head of CRM & Online Marketing,
Oswald (by Unilever)
Nadine Berdux
Head of CRM & Online Marketing,
Oswald (by Unilever)
Akshit Khandelwal
Senior Product Manager, Booking.com
Akshit Khandelwal
Senior Product Manager, Booking.com

The Good, the Bad, the Ugly, & the Future: GenAI’s Impact on Customer Trust and Business Growth

James Collingham
Director of eCommerce,
Pooch and Mutt
James Collingham
Director of eCommerce,
Pooch and Mutt
Callum Winn
Head of Marketing,
Whering
Callum Winn
Head of Marketing,
Whering
Kathleen MacLean
Head of Growth,
ev.energy
Kathleen MacLean
Head of Growth,
ev.energy
Matheus de Paula
Global Marketing & Growth Director, Token.com
Matheus de Paula
Global Marketing & Growth Director, Token.com
Rita Sousa
Head of CRM,
Lounge
Rita Sousa
Head of CRM,
Lounge
Veronica Gusberti
Customer Marketing Manager
Soldo
Veronica Gusberti
Customer Marketing Manager
Soldo
Jason Adae
UKI Technology Partner Sales Leader, AWS
Jason Adae
UKI Technology Partner Sales Leader, AWS
Aykut Subekci
New Channels Lead,
Product Madness
Aykut Subekci
New Channels Lead,
Product Madness
Kirsty McCullough
Head of Brand, fourfiveuk
Kirsty McCullough
Head of Brand, fourfiveuk
Why Attend?
Real experts sharing practical insights
All speakers are practitioners who are actually driving growth for some of the leading consumer brands.
Sharp focus on customer engagement
The sessions will cover best practices surrounding multichannel marketing strategies and execution.
Exclusive and high-quality conversations
It’s an invite-only, exclusive conference for growth, marketing and product folks at consumer brands.
Conference Agenda
The sessions will cover a wide range of topics on engaging customers and driving growth
Thursday 19th October, 2023
13:30 PM
Arrivals / Registrations / Pre-Event Networking
14:00 PM
Welcome and Introductions
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Jason Smith
VP - Sales (UK and Europe)
MoEngage
14:15 PM
Panel 1:The New Era of Customer Engagement and How It Will Evolve in the Coming Years
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With the rise of new technologies and expectations, has customer engagement changed the way we know it? What can brands do to keep up? Join Travelodge, Pooch and Mutt, Oswald by Unilever, and Lounge Underwear as they discuss some of the significant shifts in customer engagement and how they're adjusting and responding to these changes in order to stay relevant. Find out what these experts think the next wave of customer innovations will be, and how your brand can prepare for it.
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Nadine Berdux
Head of CRM and Online Marketing, Oswald by Unilever
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James Collingham
Director of E-Commerce, Pooch and Mutt
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Rita Sousa
Head of CRM, Lounge
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Gian Luzio
Digital Director, Travelodge
14:45 PM
Sweatcoin: How it Became the Most Downloaded App in a Year
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Rowan Pereira
Group Product Lead, Sweatcoin
15:15 PM
Networking Break
15:45 PM
Session #1: The Good, the Bad, the Ugly, & the Future: GenAI’s Impact on Customer Trust and Business Growth
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GenAI offers faster innovation and improved customer experiences to drive loyalty. However, it's important to understand what GenAI can and cannot achieve. Hear our experts discuss the good, bad, and ugly of GenAI, as well as its future, so you can make informed decisions about how to use it in your organisation and be ready for what comes next.
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Indi Pollard
Head of Growth Marketing, Blockchain.com
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Gianfranco Cuzziol
CRM and Personalisation Lead, AVON
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Jason Adae
UKI Technology Partner Sales Leader, AWS
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Akshit Khandelwal
Senior Product Manager, Booking.com
15:45 PM
Session #2: Creating Effective Omnichannel Experiences for Customers Throughout Their Lifecycle
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Delivering an omnichannel experience is no longer a pipe dream or a “nice to have”. For most businesses, this is the only way to ensure that they reach existing and potential customers at every possible opportunity. With that said, what makes an effective omnichannel strategy?
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Matheus de Paula
Head of Growth, Token.com
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Kathleen MacLean
Head of Growth, ev.energy
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Veronica Gusberti
Customer Marketing Manager, Soldo
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Kirsty McCullough
Head of Brand, fourfiveuk
16:25 PM
Personalisation with Purpose: How Brands Can Make Every Customer Experience Count
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Gianfranco has been at the forefront of customer engagement transformation for global brands like Aesop, Avon, The Body Shop, Disney, BMW, Natura and Adidas for over 20 years. He has helped these brands understand their customers better and deliver positive emotional experiences through purposeful personalisation.
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Gianfranco Cuzziol
International CRM and Personalisation Lead, Avon
16:50 PM
Paid vs. Organic: Managing Channels in Uncertain Times
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Paid channels and organic channels are two different beasts that can be used for different goals. Understanding their benefits is critical to knowing when to integrate them into a holistic strategy that balances awareness and conversion, which has never been more important than now, when the competition is fierce and the economy volatile.
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Indi Pollard
Head of Growth Marketing, Blockchain.com
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Aykut Subekci
New Channels Lead, Product Madness
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Callum Winn
Head of Marketing, Whering
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Carolina Szewczyk
Former Head of Growth, Virgin Group
17:20 PM
Fireside Chat with Liz Earle, Founder of the Liz Earle Brand
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Liz Earle
Founder
Liz Earle
17:50 PM
Closing Remarks
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Yash Reddy
CRO, MoEngage
18:00 PM
Cocktail and Networking
A Glimpse into Our Past Events
From keynote speakers to engaging workshops, our photo gallery captures the essence of what makes our events unforgettable.
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#GROWTH Summit 2023, London
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About MoEngage

MoEngage empowers brands to understand and engage their customers meaningfully, thanks to Al-driven insights. We help marketers and product owners easily create cross-channel, uniquely personalised experiences that consumers love.

We are a trusted technology partner for over 1200 global brands such as Sweatcoin, Foodhub, Flipkart, Nestlé, T-Mobile, Travelodge and more.

To learn more visit www.moengage.com or contact us at info@moengage.com